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About your account
(14)
Checking Your Balance
International Currency Payments
Pending Transactions
Lost or Stolen Cards
Viewing Your Top-Up History
Get Started
(1)
Get Started With MobalPay
Other
(2)
How To Get a Japanese Residence Card
How To Get a Japanese Driving License
Paying with MobalPay
(11)
Which Stores Allow MobalPay?
How To Link To Mobile Suica
Can I Pay In Installments?
3DS Security Features
Mobile/Cell Phone Payments
Top-up
(18)
How To Top Up Your MobalPay Account
How To Top Up Using Cash At Bank ATMs
How To Top Up Using Online Banking
How To Top Up Using Bank Card or Bank Book
How To Top Up at a JP Post Bank ATM
Troubleshooting
(13)
3DS Security Features
New Card & Your Previous Balance
Card Not Working
Initially Paid Too Much / Too Little?
Payment Sent To Wrong Account
Using MobalPay
(14)
Which Stores Allow MobalPay?
Can I Pay In Installments?
3DS Security Features
Mobile/Cell Phone Payments
Monthly Subscription Fees