Get in Touch

Did you know MobalPay has extensive online support available? Please visit our support center at

Have you visited your MobalPay MyAccount? In MyAccount you can manage your account, view your usage, check your account balance and find out how to top-up your account balance.

If you are unable to find what you are looking for then please complete the contact form below and we will be in touch within the next two working days.

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Our Offices

Note, we do not accept visits from members of the public at our offices.

Japan Office

Mobell Communications Ltd, 8th FL, VORT Kagurazaka I, 34 Tansumachi, Shinjuku-ku, Tokyo 162-0833, Japan

United Kingdom Office

Mobell Communications Ltd, The Winding House, Walkers Rise, Rugeley Road, Hednesford, Staffordshire, WS12 0QU. UK