The Specified Commercial Transactions Act

This page is created to comply with the Specified Commercial Transactions Act.

Legal Name

Mobell Communications Ltd.


Room B, 4F Miyata building, 2-23-7 Kouraku, Bunkyo-ku, Tokyo 112-0004

Email Address


Tony Smith


Cancellation can be made within 8 days of receipt telling us why you are not satisfied. We will refund the sale price of the MobalPay card by bank transfer. We are unable to refund by cash. The Money Back Guarantee does not cover shipping charges, top-up balances, subscription fees or any other charges relating to your MobalPay card. If there is a fault with your MobalPay card within 12 months of purchase we will replace it.

Delivery Timing

Dependent on location but usually it takes 1-4 working days.

Delivery Fee


Payment Methods

Bank transfer.

Payment Term

Setup fee are paid upfront by bank transfer. Subscription fees are billed on the same date each month from activation. For cards activated on the 29th/30th/31st of the month subscription fees will be billed on the 1st of each month.

Sales Price

As per our website.